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Hertz

Hertz

Araba Kiralama Servisi
West Los Angeles, Los Angeles
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Hertz
6.5/10
826
puanlama
Tavsiyeler ve Yorumlar simgesi196 Tavsiye ve inceleme
Filtre:
  • shuttle
  • gold member
  • scenic views
  • books
  • lines
  • (9 more)
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  • Maja M.
    Maja MilicevicMart 7, 2013
    Budget for at least an hour - kiosk's dont work, long line to rent and then guess what - no cars. So your wait can potentially be infinite.
  • Siwon K.kullanıcı görüntüsü üzerindeki kalp simgesi
    Siwon KimAğustos 21, 2013
    Worst. Hellish. Employees cannot locate a reserved car, don't know the wait time, give you a different car for more money and have a "not my business" attitude. Ruined my first impression of LA
  • Paul N.
    Paul NeedhamAğustos 24, 2013
    Use the kiosks.
  • Kenny
    KennyOcak 25
    유사시 전화통화가 매우 힘듦
  • Erin R.
    Erin RoutsonŞubat 12, 2013
    Worlds nicest staff. Makes me hate going back to NYC.
  • Georgekullanıcı görüntüsü üzerindeki kalp simgesi
    GeorgeHaziran 5, 2013
    The guy guiding the traffic - Alberto, must have had a bad lunch- funky funky attitude - sucks
  • Ann-Michelle of A.
    Ann-Michelle of AMITIE CONSULTINGAralık 21, 2013
    After a long travel day, this was the worst experience. If you have a reservation and are not gold. You Will wait...forever....Rude staff!
  • Joe D.
    Joe DTemmuz 17, 2014
    Wow - avoid if at all possible. Usual go to of Enterprise was sold out so had to come here. Will not be back. Lines absurdly long and self check-in kiosks are a joke.
  • Eric O.
    Eric OppHaziran 7, 2012
    Don't want to wait when returning your car? Just tell them to email you the receipt and walk away.
  • Melissa S.
    Melissa SaldañaTemmuz 8, 2012
    Car return was a breeze, checked in right at the parking lot.
  • @JamesonGBrown
    @JamesonGBrownHaziran 4, 2013
    Gold activation is not activated until after 48 hours.
  • Brian W.kullanıcı görüntüsü üzerindeki kalp simgesi
    Brian WilliamsonOcak 24, 2016
    Don't use the phone kiosks - terrible experience. Even a long line at the counter will be faster.
  • Vanessa
    VanessaHaziran 8, 2011
    Huh. No big lines, attitude, or wait times. Everyone was super nice.
  • Jenn
    JennEylül 19, 2012
    Well, you should only rent from this location if you'd like to wait for your car for 45 mins with an attitude from staff.
  • Ginger B.
    Ginger BryantMayıs 14, 2013
    Anywhere but hertz! The line is atrocious! 26 stations 7 agents staff milling around at least 20 people ahead of us. Awful.
  • Kyle
    KyleAğustos 5, 2011
    Kiosks are always down. Lines are always long. Don't believe their lies
  • John R.
    John ReinhardtKasım 13, 2011
    See agent Lafayette for exceptional service!
  • Peter S.
    Peter SternHaziran 9, 2011
    Gold, the only way to go. Nuff said!
  • Erica ✨.kullanıcı görüntüsü üzerindeki kalp simgesi
    Erica ✨✨💫Nisan 21, 2014
    Worst place ever to get a rental car. Took 2 hrs to stand In line to get a car from a kiosk. Pissed everyone off I'll never use again. Awful service. Stay far far away!!
  • K Z.
    K ZiggyAğustos 1, 2011
    If you rent a car from advantage return it to hertz after hours
  • Biz T.kullanıcı görüntüsü üzerindeki kalp simgesi
    Biz TraveldudeAralık 15, 2017
    Burada 5+ kez bulunmuş
    Shuttle busses are not my fave
  • C F.
    C FKasım 15, 2011
    One week of an Eacalade for $25.05. Can't beat that!
  • Hanbeen Y.
    Hanbeen YooEkim 12, 2023
    일처리가 느려도 너무 느리다.
  • Jeroen
    JeroenTemmuz 14, 2014
    If you love waiting, you'll love this place. Crappy and slow "service".
  • Cindy L.
    Cindy LudviksenAğustos 23, 2011
    Last thing I need after a delayed flight in at close to 1am is to wait in a line for 45 mins!
  • Christopher H.
    Christopher HerotMart 6, 2011
    Burada 5+ kez bulunmuş
    Ask for the "Gold" service to skip the line.
  • Stephen S.
    Stephen SmithNisan 20, 2012
    Use another car rental agency.
  • Jen V.
    Jen VHaziran 21, 2011
    50+ people in line and 3 people working at midnight. Oh, youve been on a 6 hr flight? Whatever. Welcome to LA.
  • Janis D.
    Janis DzenisMart 2, 2013
    Thnx god for my Gold membership.
  • Coolassmike B.
    Coolassmike BowersNisan 21, 2010
    Even though it reads "Car return". It's also the pickup. Big and Dark!
  • Thomas C.
    Thomas CarpenterOcak 31, 2012
    Burada 25+ kez bulunmuş
    You could grow old and doe waiting for them to check you in on your return.
  • Jenna O.
    Jenna Odett LaskinNisan 13, 2023
    Took forever to get a car seat
  • Blainekullanıcı görüntüsü üzerindeki kalp simgesi
    BlaineMayıs 23, 2015
    It hurts to use Hertz.
  • Crystal C.
    Crystal CelisEkim 26, 2012
    Im a non gold member haha were screwed lol
  • Deren M.
    Deren MehmetKasım 11, 2011
    Just as bad at 4pm on a Wednesday in November!!!
  • Alec
    AlecTemmuz 12, 2013
    WORST customer service I've ever had anywhere! coming from an employee who states this is the busiest location..but lets only schedule 3 employees!
  • Larry C.kullanıcı görüntüsü üzerindeki kalp simgesi
    Larry ChuMayıs 11, 2014
    Terrible wait, very disorganized and understaffed. I wonder how they might be encouraged to take action to improve customer service at this location.
  • Eric H.kullanıcı görüntüsü üzerindeki kalp simgesi
    Eric HodelOcak 19, 2015
    Run for the bus because they won't open the door for you
  • Ken W.
    Ken WŞubat 20, 2012
    Burada 10+ kez bulunmuş
    Construction at Hertz! Give yourself extra time cuz its a mess!
  • Tim O.kullanıcı görüntüsü üzerindeki kalp simgesi
    Tim OlesnavageAralık 29, 2012
    Long wait times, incompetent service. Told me over phone they had cars, got there and they said reservations only, sorry. Called, reserved, and waited in line again. Totally useless.
  • Jason R.
    Jason RogersAğustos 2, 2011
    Burada 25+ kez bulunmuş
    Holy... Longest line ever and kiosks are all shut down!! Unreal.
  • Eric O.
    Eric OKasım 1, 2019
    If dropping off, leave lots of extra time for the shuttle to the terminal. I've never seen a more crowded drop-off scene than LAX.
  • Gavin M.
    Gavin McGarryHaziran 17, 2011
    Bus to airport is 5 to 7 mins from car rental return.
  • Scott J.
    Scott JEylül 24, 2010
    Line is too long, choose another rental company!
  • Andrew R.
    Andrew RoweAğustos 2, 2011
    Of your name is not on the gold board be prepared to wait and experience one of the most unorganized and worst customer service there is
  • Christopher P.
    Christopher PestanoMayıs 1, 2015
    Burada 5+ kez bulunmuş
    The worst Hertz I've ever been. They're very slow (and I'm a Gold member) trying to upsell things you don't want
  • Torfi Ó.kullanıcı görüntüsü üzerindeki kalp simgesi
    Torfi ÓlafssonMart 6, 2014
    Terrible understaffed service. Left after waiting for 70 minutes just to talk to a rep on one of their electronic kiosks. Avoid at all costs!
  • Christopher B.
    Christopher BrightwellTemmuz 15, 2011
    Fly into/out of John Wayne (SNA) fir much less hassle.
  • Xtina F.
    Xtina FinaHaziran 13, 2013
    Horrible customer service!!! Be prepared to wait an hour in line with no compensation or regard for your time. Not to mention a $200 hold. Go Enterprise.
  • Kimberly R.
    Kimberly RobertsonEkim 8, 2013
    Burada 5+ kez bulunmuş
    Traffic in LA. OMJ.
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Pusula simgesi
Hertz
9000 Airport Blvd
Los Angeles, CA 90045
ABD
Yol tarifi al
Bilgi simgesi
Hertz. We're here to get you there. Experience our best fleet ever and award-winning speed, service and innovation from 10,000+ worldwide locations.
Saat simgesi
Açık (Daha fazlasını göster)
  • Pzt–Paz
    • 24 Saat
Telefon simgesi
(310) 568-5100
World Wide Web simgesi
Facebook simgesi
Hertz
Twitter simgesi
@hertz
Özelliklerini barındırır
Kredi Kartları
Evet (American Express dahil)
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