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"If you want your room made up during daylight hours, you may have to request this. Mine was not!"

"Noreen at the front desk is possibly the best hotel employee ever. Extremely hospitable and welcoming!"

"Employee Boris in the business center is extremely rude. SPG members be prepared to pay extra for any printouts, unless you forward your private email to his personal email account!"

"Day 3: This hotel's voicemail system allows callers to leave messages, but guests are totally unable to retrieve the same messages. Your caller will never know you did not receive them. Be warned!"

"while waiting, check out the exhibit on nautical charts... fascinating chesapeake bay charts by Italians, Dutch, (of course English)... dating to 1600s."

"Searchroom Coordinators Dan Ramirez and Christian Skipper are extremely friendly and helpful. Your patience and kindness with them will be more than returned!"