Mohd 🤓

"Everytime hotel out of type the guest booke directly make first available next level type room, not the another way without even telling you or apologised. They don’t deserve even 1 star 👎"

"and 3d night we will give the room you booked and we can’t give upgrades for your room instead we can offer you free breakfast!!! . This is my story through 5 stars hotel in paris!!"

"4-5 she said this is not what we do here..! After long discussion she said I will check and come back to you. She sent me email saying we will refund you for the first two nights through your agency"

"3-5 check with manger tomorrow. I checked with manger next day and she said sorry about that but we don’t have availability for Executive room even tonight!! And I aske for upgrade and she said this"

"2-5 it’s the one you booked I showed them the picture of the Executive room and then they told me ok it’s not what you booked but we are fully booked 😅 and we can’t do anything for you and check with"

"1-5 Very disappointed, I booked 3 rooms for 9 nights, when I checked in they made downgrade for one room without telling me or apologise to me 😅. I surprised when i entered the room that it wasn’t"