Mark Betteridge

"Pretty pathetic. Use the Cathay or the BA lounges instead. I had the last sandwich... and that was mediocre too"

"Slow service. Undercooked potatoes with breakfast pretty uninspiring. Empty on Mother’s Day morning. After having eaten here I now know why."

"Fantastic service and thoughtful suggestions but not pushy like most of the tailors in the City."

"Poor poor service on a Saturday morning. Smith’s used to be good food with good service. Seems things have changed. Flat white was luke warm, food was alright but the service was a shambles."

"Older style Tesco’s. disorganised. Rubbish parking and not enough trolleys"

"They need to learn to clear the tables after people have vacated them. 9am on a Sunday morning and over half of the tables were empty but covered with half drunk coffees and dirty plates."