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- Convenient location near to many points of interest. Very good breakfast bar. Parking is a tight squeeze and not for the faint-hearted.
- Access to the lounge is important, free breakfast, snaks and drinks can save hundreds. Yes, rooms are small (it's London!) but clean, staff is friendly and helpful. 3 minute walk to Westfields
- Been coming to this hotel for over 15 years and always come back and stay nowhere else. It's convenient nice and I always get my upgrade. The breakfast is great.
- David HigginsKasım 11, 2014Great hotel for London. Nice newish clean bright rooms. Big comfortable bed. Fast internet. Lounge if you have access is good though go early at night as limited seating. Close to tube n great shops
- Burkay AdaligŞubat 3, 2014Tiny rooms (but it's the default setting for London), great location close to the mall and the tube, smoking rooms available... You dont feel like you're in a Hilton, but then again you're in London
- Tilemachos ChristiasNisan 5, 2015The hotel is located in a very good location with two metro stations close to it and Walking distance to Hyde park and Porto bello
- Wifi @ Hilton is Disappointing to the Max 😡 Keeps on Disconnecting, Unstable Connection & Have to Re-Login once DC. Your Best Options for Y5 is at Hotel Lobby or Westfield Mall @ Shepherd Bush 👍
- Joseph RobertsonTemmuz 16, 2015Brilliant service and staff. Room views not the best, nor was wifi. Breakfast was great though. Heartily recommend.
- Wifi is superb despite the constant logged out due to inactivity. Control the TV using smart remote on Samsung smart phone...awesome! Breakfast is good, staffs are efficient and attentive. Keep it up!
- Sam MKasım 14, 2014Good location, decent rooms, nothing to shout about. Quite thin walls. Breakfast, however, was very good; excellent quality, lovely coffee, lots of choice and great vegetarian options. Touché, Hilton.
- Chioma ChukaHaziran 3, 2014Wifi is great, and you can use your access code (surname and room number) even after you've checked out!
- very good location!! get you to oxford street/knightsbridge quickly, very near to hyde park too
- Karolina KellyAğustos 30, 2016Great stuff but free wifi is only in the ground floor. Rooms for 1/2 are pretty small but comfortable.
- Catch the tube to Holland Park & walk down. Nicer and easier than the walk from Shepherds Bush. Cabbies outside get REALLY cross & will refuse to take you to the tube even if it's pissing down!
- Olay SomŞubat 8, 2014Park your car for a day at westfield shopping centre for 6 pounds instead of Hilton car park charge of 32 pounds a day. The hotel is less than 5 minutes walk from the shopping centre.
- Location, 5 ⭐️. Rooms are super small with hardly any space to place your luggage. Ask for rooms closer to elevator.
- Joseph RobertsonTemmuz 16, 2015Placement of plugs doesn't make much sense in some rooms. None near bed, but plenty of storage space and a free bible if that's your thing.
- Adam BrudererEkim 7, 2013If you're arriving by tube without too much luggage, alight at Holland Park and walk along leafy Holland Park Avenue. It's a bit further but you avoid Shepherds Bush, Westfield and a large roundabout.
- Nice clean Rms,abit small.Nice big LCD screen in the rm.convienant location near subways n Westfield Mall.
- Westfield shopping mall & shepherds bush tube station is just within walking distance...
- Dan MillardHaziran 8, 2017Not really the best hotel. Rooms are tiny and fairly dated, but the breakfast is good. Paying for lots for slow wifi in the 21st century also seems lame!!
- Hotel is showing its age, but the staff is friendly and then location is fab.
- Wifi is sad at best. But for Europe the Westfield mall right next door is awesome and pubs nearby are great
- Tired of room service (which is good but can be pricey)? Use hungryhouse.co.uk to see a list of restaurants that deliver right to your room; a lifesaver for a long hotel stay
- Mark StreffordŞubat 8, 2012Ercan manages the bar! Great guy and seems to know everyone! Say hi from me!
- Mike RevittKasım 15, 2012You can park at Westgate over the road at £5.00 per day instead of the £30.00 that the hotel charges
- Duna دُنىOcak 24, 2014Rooms are small, but location is great. Westfield mall is walking distance. Bus station is just outside the main gate.
- Sarah Al-MalkiAğustos 27, 2013BAD service!! Staff is not helpful at all, we had an issue with the payment and no one helped us yet. Staff are not good at all they are not welcoming. Though it's Hilton..
- Close to the city. Clean. Nice staff. Usual crap Hilton food. Good location for tube. Preferred hotel at reasonable rate when working here.
- Ian PattisonOcak 30, 2014Wifi is BT, so if you've got their broadband you can get online here for free
- Priyanka SharmaŞubat 26, 2011Fairly small dbl rooms for the crew of Singapore airlines...they even have emptied the mini bar and only thing I found is tea maker for guest use
- You have to drag Ur bag all the way in! Doesn't help since I've gt the most corner room n full carpet floor!
- Small cozy, get there early as only 2 pieces of equip YOU need...
- Quality of service is on the decline.. rooms are old. Hiltpn Honours members, you are better off going to the newly refurbished Doubletree Hyde Park five minutes away.
- Maxim K.Ağustos 11, 2014Отель откровенно разочаровывает. Очень маленькие комнаты, дурацкая кровать, плохие подушки... Это не 4* даже для Лондона. +Не самое удобное расположение. Только прогулки по близлежащим паркам скрасил
- Mixed feelings regarding my experience with this hotel so far but am here for nine days so...best make the best of it
- Edina Johanna OláhTemmuz 30, 2015Second time in the hotel and they still don't have proper internet connection
- bymTemmuz 28, 2017Close to a big shopping mall. Hotel Service is good, but the rooms are pretty old. So so.
- TravelagentAralık 4, 2016Small room, very small bathroom but a good bed. No member benefits, it's very sad.