Stephen Cobb

"Low prices, great unless there's a problem (e.g. their printer can't read a PDF on your memory stick), then you're screwed. The PCs cost > €0.75 even for fixing Grimm's own printers. Staff don't care."

"Some pretty good baked goods here, not just the standard fare. OK, I *really* liked that cheddar and chutney pastie."

"Short, frequently changing menu of excellent, creative dishes. Young, enthusiastic, polished staff. I'd come every week if I lived in Montreal."

"Excellent customer service!"

"Good thing they don't have sweet potato fries, because otherwise I'd eat here every day. Dig that jalapeño burger!"

"Just one bathroom, which is "out of service". With drinks at $5 apiece, maybe they don't expect people to drink much."