great stuff, but the only gripe i have is that the staff behind the counter has a way of making you feel like you're not welcome here unless you're a regular. way to run a business.
Sometimes the staff can be rather rude and unwelcoming and the bagels fall short of fantastic, but it's a decent selection of cream cheeses, bagels, and drinks.
The 'owner' that helps with making bagel is incapable of logical task coordinating. It pains me to watch him ruin other people's orders. Watching him "work" is like a 20 car pile up.
As mentioned, they are awful about credit cards. Remind them that minimum spend requirements are against their merchant agreement with the credit card issuers.
Do NOT buy any baked goods other than bagels-bought muffins for my coworkers at Mitsuwa and had to throw them all away they were that terrible. Waste of 20 bucks.