Kenny Teoh

"Room smells strongly of cigarette. But they said its a non-smoking floor. On the upside, the room is huge and comfortable. Great value."

"They don't turn on the AC unit in the room when they 'think' it's too cold to use it. Dear Ibis, don't abuse the semantics of "Eco" policy and confuse it with shortchanging customers."

"NO AIRCONDITIONING! you've been warned. Open the restricted window & the noise fr the st is loud. The air outside is barely cold enough to comfortably sleep in. Close it and have a stuffy room. AVOID!"

"Rude salesperson. No wonder nobody would buy a Nokia phone. The sales guy told me not to touch the demo sets. Yea? Well, you've lost the only guy in Pg who would consider buying it."

"And so I waited 15 minutes in an empty Maxis service center. The corporate culture of all telcos in Malaysia needs a rethink. How low exactly do all telcos rank customers in their business?"

"Lousy. I wanted to color my hair white/grey. They gave me "ah beng blonde". If they can't tell color, don't be a hairstylist. Avoid getting your hair done here or in Penang in general!"