Caroline

"AC is impossible to fathom - laminated instructions beside unit do not actually tell you how to set temperature - got there by trial and error. King bed made up with Queen sized fitted sheet !"

"Rooms are very small - internet very weak"

"Very well located - friendly helpful staff and free wifi"

"Worst ticket collection service ever - get there early if you want to collect your tickets! Order online - they sell out quickly"

"Some rooms are bigger than others - ask for a room with a bath (rather than shower only) I was told I was 'not allowed' to have a bathrobe because I wasn't staying in a suite. Seriously?"

"Cappuccino machine ! Wish all United clubs had these"